Privacy Policy
Effective Date: January 2025
The Neighbor Effect is built on care, connection, and trust. Whether you’re visiting our website, requesting a kit, or paying one forward, we want you to feel confident in how we handle your information—and anyone else’s you’ve shared with us.
This Privacy Policy explains what we collect, how we use it, and how we protect your privacy.
If you have any questions, please reach out anytime at
hello@theneighboreffect.com.
1. What Information We Collect
We collect different types of information depending on how you interact with us:
a.
Personal Information You Provide
When you fill out a form, send a kit, or contact us, we may collect:
Your name, email address, mailing address, and phone number
The recipient’s name and mailing address (if sending a kit on someone’s behalf)
Optional details such as personal notes or context you choose to share
b.
Automatically Collected Information
When you visit our site, we may collect:
Your IP address, browser type, and device type
Pages you visit and actions you take (via cookies and analytics tools like Google Analytics)
c.
Voluntary Submissions
You may also provide stories, testimonials, or survey responses, which are entirely optional.
2. How We Use Your Information
We use the information we collect to:
Fulfill kit requests and process deliveries
Communicate with you (order confirmation, updates, support)
Improve our site and overall experience
Respond to inquiries or feedback
Send occasional updates (if you opt in)
If you’ve shared someone else’s name or address to send them a kit, we will
only use that information:
To deliver the kit
To include any personal message you’ve provided
To fulfill their privacy rights in accordance with this policy
We
never add those recipients to recurring mailing lists or use their information for any other purpose.
3. Sharing Information With Others
We do
not sell your personal information—ever. We may share limited data with:
Service providers like printing, shipping, or payment processors (who help us deliver the kit)
Analytics tools that help us improve our site (like Google Analytics)
Each of these partners is required to protect your data and use it only as necessary.
4. Your Choices and Rights
We believe in informed, respectful consent. You can:
Opt out of non-essential emails anytime
Contact us to update, correct, or delete your personal information
Request access to any data we may have about you
Inform us if someone shared your information and you would like it removed
If you received a kit and would like to know what information we have, or request deletion, email us at
hello@theneighboreffect.com.
5. Data Security
We use secure systems and platforms to protect your information. While no method is perfectly secure, we follow best practices to prevent unauthorized access, misuse, or loss.
6. Data Retention
We retain personal information only as long as necessary:
To fulfill the purpose it was collected
To comply with legal obligations
Or until you request that we delete it
7. Third-Party Links
Our website or kits may include links to helpful third-party sites or resources. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. Children's Privacy
The Neighbor Effect is not designed for or marketed to children under 13. We do not knowingly collect personal data from children.
If you believe we’ve unintentionally received information from a child, please contact us and we’ll delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we’ll post them clearly on our site and update the date at the top of this page.
10. Contact Us
For questions, data requests, or anything else privacy-related, please reach out:
hello@theneighboreffect.com